The session fee is due at the time of booking to secure your spot. Session fees are non-refundable, however with 24 hours notice your session can be rescheduled in case of an emergency to the next available session time.
Your session fee covers the time and talent of the photographer, basic post processing and your ordering session.
Only the subjects named on your consent will be photographed during the session.
Please bring only subjects to be photographed to the session. This is especially important with kids and pets. Kelly will need their full attention on her. of course, parents are always welcome!
Personal cameras are not allowed during the session. Please refrain from taking phone images or video taping. We work hard to ensure your session is captured professionally and creatively.
You agree to hold harmless, Kelly Fitzgerald, her representatives and Kelly Fitzgerald Studio, from any dispute in the event your or your family is injured during your session or while on studio premises. Kelly Fitzgerald and its representatives will not be held liable for any injury to you, your children or your family members, or for any damage to your property during the photo session or while on studio premises.
You will view your portraits at a personally attended slideshow. Please make sure all decision makers are present as all decisions need to be made at this time. Additional ordering appointments incur a $50 appointment fee.
If you choose to invest in digital files, you will be able to access your files instantly. Do to the downloaded able nature of this content, once files are released, the sale is final and non-refundable.
Printing with them will ensure professional quality and correct color. Images will be hosted here for a period of one year. Anyone whom you choose to share the gallery with be able to purchase prints and products directly from the lab. We cannot control access and only give authorized access to the client who made the purchase.
Many images will be taken during your session, you will only see the images selected by Kelly for previewing. Images are carefully rendered and post processed to ensure maximum artistry and technical perfection. Out-takes will not be shown and will be removed from archives after artist rendering is complete.
Due to the custom nature of the work, payment for your order must be placed in full and is subject to a 50% cancellation fee should you change your mind about an order after it is placed. Once an order is sent to the lab or digital files are submitted to the client either by CD, USB, electronic transfer or email, the order is deemed non-refundable. Payments may be made cash, check, Visa or MasterCard. Payment plans are available.
Design work and custom graphics will be approved for color and layout in-person on our professionally color calibrated monitors at the ordering appointment. Requests for reprints due to color shit on emailed proofs will not be honored.
Please allow up to 4 weeks for your order to be completed. Your portraits are an investment and an heirloom that should not be rushed. You will be notified by telephone or e-mail when your order is ready for pickup. If you are unable to pick up your order, we can ship your order to you for an additional charge.
All ordered images are kept on file for a period of 1 year. Un-ordered images are removed from our archives after 30 days. Re-orders placed more then 14 days after the preview appointment, require a minimum $200 re-order.
The Copyright Act protects photographers by giving us the exclusive right to reproduce your photographs. Violations include, but are not limited to, making illegal copies, scanning, printing from home or downloading from our website. It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will be subject to its civil and criminal penalties. Please understand, the photographer wishes to maintain complete control over the print quality, finishes and presentation of the images and any reproduction outside of the studio may lower the quality of the image and scar our reputation for providing superior portraits.